Returns and exchanges
Your right to be refunded only applies to products that are returned in the same condition as you received them. You should also include all of the products instructions, documents and wrappings. Any product which is damaged or not in the same condition as you received it or which shows signs of wearing after opening it will not be refunded. You should therefore take reasonable care of the product(s) while they are in your possession.
Final Sale items will not be accepted for return, if returned it will not be refunded or sent back.
To return your order, you have up to 30 (thirty) days after you have received your order.
The items you wish to return must be sent via regular shipping services. The shipping of your returned item must be insured and payed for. We do not accept COD (collect on delivery) packages. If you insure your package, you can track it with Canada Post. Boutique NSH is not responsible for parcels lost in the mail.